Omnistar Live | Help Desk Script
Omnistar Live is the ultimate in web help desk software for the 21st Century. In what is certainly the most impressive of the new web 2.0 technologies, our live chat takes web help desk software to the next level. By allowing your customers to talk one-on-one with a live person, your website will become much more than a website: it will become the hub of your help desk department itself. The advantages of putting your customer support online mean you will be saving time and money while using our product.
How Our PHP Help Desk Software Works
I mentioned one-on-one support; but in fact, with Omnistar Live, that is a thing of the past. Rather than phone support which requires one-on-one assistance, with our live chat, your help desk associates can now handle multiple customers at once. Just imagine the savings from just this one single feature!
Help Desk Tracking Software
Omnistar Live isn’t just a bare bones live chat application. We include a full help desk tracking software suite that gives you a fully functional faq knowledgebase, so most common issues will be easily resolved before users try initiating a chat. And since everything is automatically tracked, even which pages of your faq are the most useful to users, your system will only improve with time!
Product Overview
* Provide Live Chat to Every Visitor
* Initiate Chat with Specific Users
* Access Secure Internal Knowledgebase
* Create Interactive Q&A Troubleshooter
* Fully Brand Front & Back End
* Increase Sales with Chat Sales Team
* Enhance Customers’ Experiences
* Allow Users to Search FAQ
* Upgrade Your Site to New Web 2.0
* 100% 30-Day Money Back Guarantee
General Feature
* Installs on PHP / MySQL
* Free Installation
* Totally Web-based
* Password Protected Backend
* Ajax Chat Interface